Privacy Policy | Long Sing Energy – Lithium-Ion Battery Solutions

Last Updated: December 25, 2025

Long Sing Energy (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our lithium-ion battery customization and energy solution services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

As an energy brand under Long Sing Technology, Long Sing Energy is a professional manufacturer and solution provider specializing in customized lithium-ion batteries, battery packs, and energy storage solutions for industrial, commercial, and OEM applications worldwide.

Our services include but are not limited to:

Custom lithium-ion battery design
Battery pack manufacturing
BMS integration
Energy storage solutions
Technical consultation and after-sales support

2. Information We Collect

We may collect different types of information depending on how you interact with our website and services.

2.1 Personal Information

You may voluntarily provide personal information, including but not limited to:

Full name
Company name
Email address
Phone number
Country or region
Project details or technical requirements

This information is typically collected when you:

Submit a contact form
Request a quotation
Send an inquiry about custom battery solutions
Communicate with us via email or phone

2.2 Technical and Usage Information

When you visit our website, we may automatically collect certain technical data, including:

IP address
Browser type and version
Operating system
Pages visited and time spent
Referring URLs
Device type

This data helps us understand how visitors use our website and improve performance and user experience.

3. How We Use Your Information

We use the collected information for the following purposes:

To respond to inquiries and provide quotations
To evaluate technical requirements for custom lithium-ion battery solutions
To communicate about products, services, and project updates
To improve website content, functionality, and performance
To ensure website security and prevent fraud
To comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing

Depending on your location, we process personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract or pre-contractual request
Legitimate business interests
Compliance with legal obligations

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience.

5.1 Types of Cookies We Use

Essential Cookies: Required for website functionality
Analytics Cookies: Help us analyze website traffic and usage patterns
Preference Cookies: Remember user preferences where applicable

You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

We may share your information only in the following limited circumstances:

With internal staff for customer support and technical evaluation
With trusted service providers who assist in website hosting or email communication
When required by law, regulation, or legal process
To protect the rights, property, or safety of Long Sing Energy and its users

All third parties are required to maintain confidentiality and data security.

7. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Secure servers
Access control and authorization
Data minimization principles
Regular system monitoring

However, no online data transmission or storage system can be guaranteed to be 100% secure.

8. International Data Transfers

As Long Sing Energy serves global customers, your information may be transferred to and processed in countries outside your own. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Data Retention

We retain personal data only for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Maintain business records
Comply with legal and regulatory requirements

When data is no longer required, it is securely deleted or anonymized.

10. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

Right to access your personal data
Right to correct inaccurate information
Right to request data deletion
Right to restrict or object to processing
Right to withdraw consent at any time

To exercise these rights, please contact us using the information below.

11. Third-Party Links

Our website may contain links to third-party websites related to energy solutions or industry resources. We are not responsible for the privacy practices or content of these external sites.

12. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of the updated policy.

14. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Long Sing Energy
Email: weikun.li@longsingtechnology
Website: https://www.longsingtech.com

Thank you for trusting Long Sing Energy. We are committed to protecting your privacy while delivering reliable and customized lithium-ion battery solutions.